Moteze Software, LLC
1111b South Governors Avenue STE 40913
Dover, DE 19904, United States
Email: info@moteze.com
🟢 14-Day Money-Back Guarantee
All purchases include a full 14-day refund, no questions asked.
If you're not completely satisfied with Moteze for any reason, contact us within 14 days of purchase and we'll refund 100% of your payment.
1. How to Request a Refund
Email us at info@moteze.com with:
- Your order ID (from purchase confirmation)
- Email address used for purchase
- Refund request
We approve ALL valid requests within 24 hours.
2. Refund Processing
- Approval: Within 24 hours
- Processing: Paddle processes automatically (5-10 business days)
- License: Automatically deactivated upon refund
3. What We Refund
Full refund for:
- Any reason within 14 days
- Change of mind
- Didn't use the product
- Not what you expected
- Any other reason
4. Automatic via Paddle
All refunds are processed automatically through our payment processor, Paddle. No manual intervention required.
💡 Pro Tip: Most customers find Moteze incredibly valuable after trying it. We encourage you to test it fully during the 14-day period!
5. Contact Us
📧 info@moteze.com
Subject: "Refund Request - Order #[Your Order ID]"